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Laughing Man, "El Risitas" Interview - No Subtitles

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You are in the read-only mode. Close
00:00.0
00:02.5
The client calls me and says Risita
00:02.6
00:06.2
Hey, we want to upgrade to the new stable version
00:06.3
00:09.0
We say of course. It will be inplace with no problems.
00:09.1
00:16.0
Quick and easy. You can do it yourself if you want.
00:16.1
00:20.9
Now they can't attach a user volume to a VM.
00:21.0
00:25.8
It's true!
00:31.0
00:36.7
The 1st tech told them that 8.2.10 is the latest version
00:42.2
00:47.6
The next guy said 8.2.11. That is the latest stable version.
00:47.7
00:52.8
That's the version you want.
00:58.2
01:02.3
So we installed version 8.2.12
01:04.0
01:11.1
Now we have no idea what is going on.
01:14.0
01:15.7
Its true!
01:15.9
01:19.2
They were on the phone 3 hours later saying something ain't right.
01:20.8
01:24.3
I tell the engineers, hey we got a problem
01:24.4
01:27.3
The user volumes won't attach to the VMs.
01:34.5
01:41.9
The engineers huddle up to discuss the issue
01:42.0
01:45.8
They come back and tell the client to install
01:45.9
01:48.7
an unreleased version of the desktop broker.
01:48.8
01:54.4
That will fix the issue.
01:56.1
01:59.2
So now the client sits around watching the desktop pool
01:59.3
02:04.0
looking for users having log in trouble all day
02:10.0
02:16.5
They keep grabbing logs and sending them.
02:16.6
02:20.9
like we know what we are looking for.
02:38.0
02:43.8