One key to handling difficult people is to purposefully separate your emotions from your conversations;

recognize attempts at manipulation or intimidation and don’t let yourself be swayed by these negative ways of communicating.

As Dr. Travis Bradberry suggested: “Mentally tough people consider the difficult person’s standpoint

and are able to find common ground and solutions to problems.

[If] things [do] completely derail, they are able to take the toxic person with a grain of salt to avoid letting him or her bring them down.”

Dealing with negative people isn’t easy, but you can come out on the other side unscathed by their negative tendencies. I’m Mac Hammond; this is the Winner’s Minute.